Call 02 4933 4667 now. We keep appointments free for emergencies, welcome walk-ins, and we’re open Saturdays 9am–4pm. The sooner a problem is seen, the less treatment it usually needs.
Whatever has happened, don’t wait it out. The earlier we see a dental problem, the simpler the treatment usually is. Here’s what to do before you get to us.
Trauma
A knock to the mouth
Check your teeth after any knock to the face. If an adult tooth has been knocked out, don’t scrub it. Holding it by the crown, try to sit it gently back in the socket and keep it there. If you can’t, put it in a small container of milk and come straight in — minutes matter.
Damage
Chipped or broken tooth
Find the fragment if you can and keep it damp — it can sometimes be bonded back on. Rinse your mouth with warm water and call us. Even a small chip is worth checking, because a weakened tooth can crack further.
Damage
Lost filling or crown
Keep the crown and bring it with you. The exposed tooth will often feel sensitive to hot, cold and air, and it is weaker than it feels — chew on the other side until we’ve seen it.
Pain
Severe or unexplained pain
Ongoing, intense tooth or jaw pain is an emergency, not something to push through. It can signal an infection that will spread if left. Call us the same day — we keep time for emergencies.
Bleeding
Bleeding gums
Gums that bleed when you brush usually point to gum disease — book a visit, but it isn’t urgent. Bleeding that won’t stop after an extraction is different: bite firmly on clean gauze or a clean cloth and call us straight away.
Dentures
Broken denture
Don’t try to glue a denture back together — household adhesives damage the material and can make a proper repair impossible. Collect the pieces and bring them in.
Braces
Broken brace wire
Never cut a broken wire. If it’s poking, try to reposition it gently with the eraser end of a pencil, or cover the end with orthodontic wax, and call us for an appointment.
Talk to us
Not sure how urgent it is?
Call us and describe what’s happening. We’ll tell you honestly whether it needs to be seen today, tomorrow or at your next check-up — and what to do in the meantime.
When to call 000 instead
Some situations need a hospital, not a dentist. Call 000 or go to the nearest emergency department if you have:
facial swelling that affects breathing or swallowing
bleeding that can’t be controlled
a suspected broken jaw
swelling spreading towards the eye or down the neck
Putting It Right
Treatments that fix it
Once you’re out of pain, we’ll talk you through what happens next — calmly, with prices before anything starts. These are the treatments an emergency visit most often leads to.
Monday to Friday 9:00am–6:00pm and Saturday 9:00am–4:00pm. We keep appointments free for emergencies and welcome walk-ins — calling ahead on 02 4933 4667 helps us have a chair ready for you.
After hours
If we’re closed, call 02 4933 4667 and follow the recorded guidance, then book the first available appointment online. For anything on the 000 list above, don’t wait for us — go to hospital.
Worried about cost? Emergency visits work like any other appointment — health funds claimable on the spot with HICAPS, and payment plans are available. See fees & payment plans.
This information is general in nature and is not a substitute for personalised advice from a registered dental practitioner. Any dental or surgical procedure carries risks. Individual results vary. Before proceeding with treatment we encourage you to ask questions and, if you wish, seek a second opinion from a qualified health practitioner.
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